Our Policies

All orders take 2-3 weeks to customize. All items are made to order and your item is made just for you. 

Ready to Ship NOW items ship in 1-2 business days from order placed. 

Our items come beautifully packaged with extra crystals just in case.

Orders can be exchanged only up to 7 days after confirmed delivery. Customer must contact us to initiate the exchange. Item must be unworm with the original box in new condition. You are responsible for shipping the item back to us. 

No Returns. All items are custom made to order.

Please be aware of any customs charges, duties, fees, etc. that your country may charge when shipping overseas. Seller is not responsible for those charges. Items lost or damaged in transit are not sellers responsibilities you must contact the delivery company and file a claim with them. 

*This item is not made by the Swarovski nor does Crystallized Kicks have any affiliation with Swarovski.

*Shoes are made by name brand brands as Nike, Adidas, or Converse, UGG and we have no affiliation with Nike, Adidas, Converse or others. We customize the shoes by adding Swarovski crystals.